Refund Policy

We aim for satisfaction with our coaching and courses. If you purchase as a consumer, you have a 14-day cooling-off period unless the service has started or digital content has been accessed.

After this period, refunds are only issued at our discretion in line with the policy below.

• Coaching, supervision and therapy sessions cancelled with at least 24 hours’ notice will be rescheduled or refunded in full.

• Sessions cancelled within 24 hours or missed are non-refundable.

• Digital products and self-study courses are non-refundable once access is granted.

• Session packages expire 12 months from purchase unless otherwise stated.

• Transfers of unused sessions to another person require written agreement.